Babalhavaeji, Fahimeh, Alireza Isfandyari Moghaddam, Seyed Vahid Aqili, and Ali Shakooii. 2009. “QUALITY ASSESSMENT OF ACADEMIC LIBRARY PERFORMANCE: THE CASE OF AN IRANIAN ACADEMIC LIBRARY”. Malaysian Journal of Library and Information Science 14 (2):51-81. http://ojie.um.edu.my/index.php/MJLIS/article/view/6958.