A Review on Factors Affecting the success of Online Proctoring System

Abstract

There was an overnight transition from in-class learning to online classes influenced by the world crisis in 2020 caused by COVID-19. As a result of COVID-19 pandemic, institutions facilitated online learning and employed online proctoring systems to ensure academic integrity and deliver effective learning outcomes. A comprehensive literature review highlights the evolution and challenges of online proctoring, including privacy concerns, technological requirements, and the impact of academic dishonesty. Literature review also gives insights into variables directing the success of online proctoring within universities. These variables consist of student’s experience with information systems, student’s mental state and digital literacy and how these features impact student’s perception of digital proctoring and, in return, maintaining academic honesty. In addition, this study aims to identify and address the barriers and examine the factors influencing the effectiveness of online proctoring systems. Findings are expected to provide actionable insights for improving the deployment and efficacy of online proctoring systems, thereby enhancing academic integrity and learning outcomes. This study contributes to the field of educational technology by offering a robust evaluation and addressing the gaps in existing research on online proctoring systems. It also presents recommendations for educational institutions to optimize their online assessment strategies in the post-pandemic era.