PEMBINAAN MODEL CADANGAN KECERDASAN EMOSI, PENGURUSAN KUALITI DAN KOMPETENSI KEPIMPINAN PENGETUA

Abstract

An excellent education institution is generally led by effective leaders. Thus, this study aims to explore the emotional intelligence, quality management and leadership competency among secondary school principals. The researcher used two softwares to analyse the study data, namely IBM SPSS Statistics 23 and SMARTPLS 3 (Partial Least Squares). The number of respondents in this study were 152 as outliers were identified less than 5 percent. The sample determination in this study was using a simple random sampling technique. The findings of this study showed that there was no association between emotional intelligence and competence (b = 0.092, t = 1.221, p> 0.05); there was a significant positive relationship between emotional intelligence and quality of management (b = 0.502, t = 7.087, p <0.05) and there was a significant positive relationship between quality management and competence (b = 0.632, t = 7.506, p <0.05). The results of the analysis also indicate that quality management has a low positive relationship with competency. Finally, the result represented that emotional intelligence and quality management have a significant effect on leadership competency. Thus, it can be concluded that emotional intelligence and quality management have a significant effect on the leadership competency of secondary school principals.